Notice at Collection

Westbrook Bioscience LLC · All policies

This policy explains the rules and practices that apply to Westbrook's website and organizational research-material services. It should be read together with the other Westbrook website policies.

Westbrook may collect identifiers and professional contact information; organization and qualification records; billing, shipping, transaction, and commercial information; communications; and internet, device, cookie, security, and activity data. Westbrook uses these categories to operate and secure the website, verify organizational purchasers and intended use, review and fulfill orders, process transactions, provide documents and support, prevent fraud and prohibited use, maintain traceability, handle complaints and recalls, communicate, and comply with law.

Westbrook may disclose information to service providers and contractors supporting these functions and as otherwise described in the Privacy Notice. Any use that may constitute sale, sharing, or targeted advertising under applicable state law must be disclosed with the required opt-out before activation. Retention depends on the record and purposes described in the Privacy Notice.

Review the full Privacy Notice and Cookie Notice before submitting information. Privacy requests may be sent to [email protected].

Sensitive Information

Westbrook does not request health information for website transactions. Qualification information should be limited to professional identity, organization, authority, facilities, intended nonclinical work, and information reasonably needed for security or legal compliance.

Policy Administration

Westbrook may revise this policy prospectively when its website, products, controls, or legal obligations change. The effective date identifies the current version. Questions about this policy may be sent to [email protected]. This policy does not authorize a product, transaction, or use prohibited by law or another Westbrook policy.

Website analytics preferences

Optional first-party analytics are collected only after you choose Allow analytics. You can decline or withdraw future collection through Privacy preferences. Global Privacy Control and Do Not Track signals disable collection. This choice does not affect account or shopping functionality.

With permission, we record page paths without query strings, shopping events, a random session identifier that expires after 30 minutes of inactivity, screen-size device category, referring domain, and country code when supplied by a configured trusted hosting proxy. We do not store IP addresses, exact location, form contents, or account identifiers in analytics. Account and admin routes are excluded. These records are used to measure website activity and improve the site; no third-party analytics service receives them.

The analytics choice is stored in your browser as wb_analytics_choice_v1 until you change it or clear browser storage. The random session is stored in session storage as wb_analytics_session. Analytics event records are deleted after 90 days during collection or scheduled maintenance. Opting out stops future analytics collection; it does not automatically erase previously collected records. Analytics reporting covers consenting activity only and is separate from order, payment, and account records.

Operational contact and order communications

Contact and quotation submissions are stored in our website database. When configured, we send contact, quotation, account-review and order-status records to a Google Sheets and Apps Script workflow for staff review and transactional email. These records may include contact name, email, organization, message content, order number, status and amount. They are used to handle the inquiry or transaction, not to enroll you in marketing. Email and automation delivery are subject to service availability and account limits. Shipping addresses and parcel details are shared with the shipping service when staff requests a label. Test integrations are separate from live payment and postage processing.

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